Flight builds remote-first customer experience teams for growing startups who put people first. Our mission is to expand access to careers in customer experience and advance a human-centered outsourcing model in partnership with our client companies.

 

We partner with everyone from early-stage founders making their first support hire to established leaders scaling their teams, and our clients rely on us to find the world’s top talent and work in partnership with them to set up the right infrastructure for success.

 

That's where you come in — as Customer Success Associate you will work closely with the customers to ensure their continued success with their use of the company's product or service. You will own, nurture and grow client relationships ensuring increase in adoption, retention and satisfaction. You will be the bridge between clients and the company, to ensure they always receive an outstanding experience!

What you'll do

 

Flight is an equal opportunity employer who celebrates diversity. We do not discriminate on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status.