What We Offer

You will work on exciting and challenging topics together with a team in an ultra-modern, innovative and creative environment. Intensive on-the-job training with expert colleagues guarantees you will quickly become familiar with your duties and perform them independently. Performance related pay and the opportunity for personal and professional development are of course part of the package. Since 2009 Evonik Industries AG has been certified as a family-friendly company by the German Hertie Foundation.

Click on the link to learn more about Evonik from our employees:

https://careers.evonik.com/en/about/meet-the-team/

The HR Services Specialist is responsible for responding to and supporting the resolution of inquiries from managers, employees, and HR regarding a wide variety of issues including payroll, benefits, data management, etc.

This position is the first point of contact for human resources customers utilizing technology to document, communicate, and resolve inquiries received via the telephone, MyHR portal, emails, and correspondence in a timely, accurate and confidential manner on a consistent basis. Performs various administrative tasks in support of the HR organization.

Incumbent is responsible to promote and maintain the principles of and responsibilities related to Responsible Care within his/her assigned areas of responsibility

Responsibilities

• This position has the responsibility to provide excellent customer service in a team environment and respond to a wide variety of HR-related inquiries including, but not limited to;
• Company policies
• Benefit programs
• Employee services
• Employment guidelines
• Performance management processes
• Pay information
• Responsible for creating cases using the case management system and ensuring their completion within the required timeframe
• Sends complex questions and issues to Tier 2 and the HR squads to ensure submitted cases are closed in a timely manner
• Handles a variety of administrative tasks, i.e. paying invoices, filing employee forms, new hire orientations, exit interviews, etc.
• Creates personnel files for newly hired employees
• Analyzes/researches issues and ensures compliance with all federal, state, and local laws and regulations
• Identifies and participates in process improvement activities
• Coaches employees, managers, and HR where future requests can be completed with Tier 0 functionality
• Provides input to MyHR Knowledge Base
• Participates in scheduled and ad hoc training in order to improve policy and process flows
• Performs and participates in special projects and any other duties as assigned
• Provides coverage for team members’ absences as required
• Establishes and maintains positive working relationships with all team members
• Works with the team to proactively improve processes, promote digitalization and encourage positive changes within the department, while enhancing the employee experience
• This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require other different tasks, be performed when circumstances change (e.g., emergencies, personnel changes, workload, rush jobs, or technological developments.)

Requirements

• Education: BS degree with 0-2 years’ experience and/or High School diploma with 2-3 years’ experience required.
• Must be familiar with standard HR concepts, practices, and procedures
• Advanced computer skills required (Microsoft Office Suite)
• Strong verbal and written communication skills necessary to interact with employees and HR Service team members
• Excellent telephone manner with clear, concise, and professional communication skills
• Ability to prioritize workload and provide timely follow up and resolution
• Strong attention to detail
• Must have the ability to work independently

Your Application

To ensure that your application is proceeded as quickly as possible and to protect the environment, please apply online via our careers portal. Further information about Evonik as Employer can be found at https://careers.evonik.com.

Please address your application to the Talent Acquisition Manager, stating your earliest possible starting date and your salary expectations. If you have any questions regarding the application process, please call our Evonik Candidate Support at 0800 2386645 (Germany only) or +49 201 177 4200.

Your Talent Acquisition Manager:

Joseph Arko [C]

Company is

Evonik Corporation

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