Come join Deepwatch’s team of world-class cybersecurity professionals and the brightest minds in the industry. If you're ready to challenge yourself with work that matters, then this is the place for you. We're redefining cybersecurity as one of the fastest growing companies in the U.S. – and we have a blast doing it!

Who We Are

Deepwatch is the leader in managed security services, protecting organizations from ever-increasing cyber threats 24/7/365. Powered by Deepwatch’s cloud-based security operations platform, Deepwatch provides the industry’s fastest, most comprehensive detection and automated response to cyber threats together with tailored guidance from dedicated experts to mitigate risk and measurably improve security posture. Hundreds of organizations, from Fortune 100 to mid-sized enterprises, trust Deepwatch to protect their business.

Deepwatch recognition includes:

• Forbes America’s Best Startup Employers 2022
• Great Place to Work® Certified 2022
• Cybersecurity Excellence Award for MDR 2022
• Forrester: Top 10 MDR
• Goldman Sachs portfolio company: $53m Series B investment 2020
  
  

Position Overview:

As a Firewall Engineer you'll be responsible for the configuration and management of our customer’s next generation firewall solution in a 24/7 environment. Additionally, you'll update and maintain policies, signatures, and rules to ensure accessibility, provide security and to comply with regulations. You will continuously monitor customer environments to detect and respond to threats.

If you enjoy being the expert that customers go-to for help solving difficult and dynamic problems and implement solutions, then we want to hear from you!

In this role, you’ll get to:

• Serve as a technical resource for the customer’s next generation firewall solution (e.g. Palo Alto, Checkpoint, Fortinet) providing recommendations and guidance on their implementation
• Work with customers to gather complex network requirements to be used in creating highly reliable and scalable networking designs
• Produce detailed design documents such as network diagrams, IP spreadsheets, device descriptions and narratives with oversight from Senior Engineers
• Analyze and evaluate anomalous network and system activity
• Correlate detected network events to identify potential problems or root causes
• Assist in troubleshooting and problem solving a wide variety of client issues
• Participate in projects that involve existing network infrastructure as required
• Participate in a formal incident rapid response process for high priority incidents
• Collaborate with the team to ensure that an incident's underlying problems are managed and resolved
• Implement network change in the context of incident resolution, problem management and service requests
• Be aware of and follow existing network management change procedures
• Work outside of normal business hours when required (scheduled maintenance, outage response, last minute urgent requests, rotating on-call)
  
  

To be successful in this role, you’ll need to:

• Possess progressive experience in networking and network security, including familiarity with advanced firewalling, VPN's, and enterprise routing and switching
• Demonstrate strong familiarity in implementing and troubleshooting firewall technologies
• Familiarity with enterprise network design, implementation, and operations
• Obtain and/or are willing to obtain industry relevant professional level certifications
• Demonstrate a professional level understanding of TCP and UDP including the ability to identify root causes of illusive problems through packet capture analysis
• Possess experience implementing and troubleshooting HA firewall clusters
• Possess professional level understanding of IPsec VPNs as well as real world implementation and troubleshooting experience
• Demonstrate a professional understanding of industry standard policies, regulations, and compliance
• Demonstrate an expert understanding of popular network communications protocols such as DNS, RPC, HTTP, etc.
  
  

ITAR Compliance

“This position will have access to customer data and as such is subject to International Traffic in Arms Regulations (ITAR). Upon application, candidates will be asked to confirm that they are a U.S. Person as defined by the following:

• A citizen of the U.S.;
• A lawful permanent resident of the United States;
• A person admitted to the United States as a refugee; or
• A person that has been granted asylum by the United States government.”
  
  

The intent of this requirement is not to verify employment eligibility overall, but to ensure compliance with import/export regulations. If you do not meet these requirements, we encourage you to apply for other open roles at Deepwatch. This information will be verified upon offer of employment.”

Statutory Pay Disclosure:

For applicants in NYC, CO, CA, RI, and WA, the salary range for this role is $64,000 to $96,000 + stock options + benefits. Actual compensation may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level.

What We Offer:

Deepwatch is excited to provide benefits designed to support team members and their families. Including:

• Medical, dental, vision, and disability insurance
• Paid time off, holidays, and family leave
• 401(K) retirement program with employer match
• Unique professional development benefits, starting at $3,000 annually
• Learn more here: Deepwatch Benefits
  
  

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. Please review our DEI Statement here.

Deepwatch welcomes and encourages applications from people with disabilities and accommodations are available on request for candidates taking part in all aspects of the selection process. Please inform your recruiter or contact recruiting@deepwatch.com for further information.

All Deepwatch employees are expected to:

• Be interested in and able to work remotely from a home office when not at a corporate office
• Pass a pre-employment background and drug screen in accordance with applicable laws
  
  

Deepwatch is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, marital status, sexual orientation, gender identity, genetic information, protected veteran status, or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

By submitting your application, you agree that Deepwatch may collect your personal data for recruiting, global organization planning, and related purposes. The Deepwatch Privacy Policy explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over Deepwatch’s use of your personal information.

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