Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.

About Taskrabbit:

Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.

At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love.

Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.

• Taskrabbit is a remote-first company with employees distributed across the US and EU
• 5-time Best Places to Work in 2022 by BuiltIn. Including Best Companies in SF, Best Mid-Sized Companies, and Best Benefits
• DataBird journal’s “Best Places” Best Companies for Diversity, #1 2019 and 2020
• DataBird journal’s “Best Places” Best Companies for Women, #4 2019 and #1 2020

About The Role

We are looking for a People Operations Specialist to join our People team. In this position, you will be responsible for running and supporting the day-to-day operations of the People function such as benefits, payroll, HR systems, and day-to-day employee support. You are critical in ensuring people processes and programs are executed seamlessly all while maintaining data integrity. Beyond the day to day, you support the People team in driving engagement and retention through competitive total rewards programs and industry-leading policies and programs.

The People Operations Specialist can navigate ambiguity while operating within the constraints of compliance. You can seamlessly manage competing priorities while acting with a customer-first mindset, bringing empathy and compassion to all that you do.

What You'll Work On:

People Systems: The People Operations Specialist is the owner of all things People systems and data. Data Integrity is your motto and you take personal responsibility for ensuring Taskrabbit’s data is comprehensive and accurate through the following initiatives…

• Own and drive data integrity by updating our HR Tech Stack (all People systems including HRIS) through employee changes including onboarding, offboarding, personnel changes and otherwise
• Conduct frequent data audits to ensure accuracy and compliance
• Partner with the People Operations team to deliver reports and dashboards in support of business initiatives on a scalable and ad hoc basis
• Own people system integrations, ensuring our data is flowing accurately and seamlessly across all systems and tools connected or influenced by our HRIS

Payroll and Benefits: This position owns day to day payroll and benefit activations, including…

• Processing semi-monthly and bi-weekly exempt/non-exempt payruns
• Maintaining expertise and know-how on compliance and regulation that impacts pay and benefits across the US
• Responding to ad hoc employee payroll and benefit questions within 24 hours, and where necessary, extending resolution within a reasonable time period
• Owning our internal controls for Payroll, in partnership with Finance and Accounting
• Acting as our primary point of contact for our benefit brokers
• Leading annual Open Enrollment from negotiation through enrollment, including all applicable learning & development initiatives
• Acting Taskrabbit liaison for annual audits as requested
• Leading and creating content for New Hire Benefit Orientation
• Being the primary point of contact for employee leaves and accommodations
• Misc: Beyond the scope outlined above, the People Operations Specialist supports across various initiatives such as…
• Maintaining relevant Source of Truth pages
• Liaising with IKEA People & Culture on employee benefits and perks
• Supporting annual compensation cycle, including support with compensation audit, applicable learning & development and Total Rewards Letters
• Supporting the coordination and execution of immigration cases in collaboration with outside counsel
• Leveraging Taskrabbit benefits, stipends & perks in support of companywide wellness initiatives
• Partnering with finance and legal to ensure compliance across US tax regulations
• Owning day to day employee questions as they arise through slack and email, including questions on benefits, pay, policies, immigration, employment verifications and otherwise

Your Areas of Expertise:

• 1-3+ years experience within a people support role
• Experience processing payroll for US employees
• Proficiency working within HRIS systems and Google suite of products
• Assisted or led benefits enrollment and education for employees
• Experience with LOA management

Compensation & Benefits

At Taskrabbit, our approach to compensation is designed to be competitive, transparent and equitable. total compensation consists of base pay + bonus + benefits + perks.

The base pay range for this position is $65,000 - $90,000. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above, and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level.

You’ll love working here because:

• Taskrabbit is a Remote-First Company. We value flexibility and choice but also stay committed to regular in-person connection.
• The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!
• The Values.
• Care Deeply. We take time to be present and partner with our team and communities.
• Level Up. We navigate through ambiguity and go the extra mile.
• Be A Better Neighbor. We build a diverse and sustainable community and encourage all voices.
• Lead The Future Together. We value entrepreneurship and are inspired by action.
• The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average.
• The Perks. Taskrabbit offers US employees employer-paid health insurance and a 401k match with immediate vesting. Taskrabbit offers EU employees medical insurance. We offer all of our global employees, generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. Benefits vary by country of employment.

Taskrabbit’s commitment to Diversity and Inclusion:

An Active Commitment to Equity within our Company and Platform.

We are an inclusive community where all who share our mission and values belong. Our anti-racist culture actively strengthens the knowledge, understanding, and awareness of underrepresented experiences and our ongoing allyship commitment. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.

Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

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