We are seeking an enthusiastic and detail-oriented Junior Enterprise Business System Administrator to join our team. The ideal candidate will be responsible for the administration of Adobe Workfront with potential to support other systems such as PandaDoc and NetSuite. The successful candidate will have strong technical skills, excellent communication, and a passion for business process improvement.

Key Responsibilities:

• A ssist platform owner to manage a software - as - a - service platform such as Adobe Workfront , including user accounts , access requests , workflows, layouts, templates, custom forms , and permissions.
• Provide technical support and training to a diverse user base.
• Troubleshoot and resolve technical issues.
• Assist with new user and new customer onboarding.
• Collaborate with IT and other teams to ensure any system stability and gain approval through change management protocols
• Identify and implement process improvements to increase efficiency and effectiveness of business systems.
• Stay up to date with industry best practices , new product releases , and emerging technologies.
• Ability to prioritize and provide excellent customer service as a help desk support team member.
• Write and m aintain internal and end-user functional requirements and specification documentation of business system processes, procedures , and changes .

About You

• You are a hardworking, competitive type that is driven to succeed.
• Self-starter with a reputation for being an effective change agent.
• You enjoy a challeng ing and a fast -paced environment where you’re encouraged to con tinually learn and expand on your current skillset.

Required Qualifications:

• Associate or B achelor’s degree in communications , information systems, or related field s
• 1-2 years of experience in business system administration
• Strong knowledge of Adobe Workfront and other business systems ( e.g. PandaDoc , NetSuite , Jira Service Management ) is a major plus.