ITHAKA’s mission is to expand access to knowledge and education around the world. Our services — Artstor, JSTOR, Portico, and Ithaka S+R — enable people everywhere to learn, to grow, and to overcome historical barriers to education. In carrying out our mission, as employees we feel a deep responsibility to each other and our well-being, and are committed to building and sustaining a diverse, equitable, and inclusive workplace.

The Role

We are seeking a multifaceted, proactive and highly motivated Work Life, and Culture (WLC) Coordinator to join our team. This is a key role in our WLC team and requires excellent analytical and problem-solving skills, solid communication skills, and a detail-oriented mindset. As our Coordinator, you will be responsible for providing operational excellence through all aspects of the employee lifecycle. To succeed in this role you should be comfortable managing multiple parallel projects, able to thrive and maintain a positive attitude in a very fast-paced environment, and able to handle highly confidential information with the utmost discretion and reliability. The ideal candidate will be curious and challenge the status quo, while being passionate about mastering a wide variety of WLC tasks with exposure to multiple facets within WLC and eager to grow. The WLC Coordinator will work cross-functionally with multiple teams including Legal, Finance, Marketing, and Operational Excellence and will report directly to the Director, WLC Operations.

Responsibilities

This role will perform a broad range of duties for the Work Life and Culture team at ITHAKA.

Core duties

Provide general HR support, administer policies, procedures, and programs related to all aspects of HR activity. Organize, update and maintain employee files, preps and manages HR documents and performs data entry for the HRIS system software. Brings operational excellence into all aspects of WLC work and partners closely with the WLC Business Systems Analyst to ensure data integrity, document workflows and automate WLC processes.

• New employee onboarding support
• Assist with managing employee recordkeeping
• Continuously review WLC processes and the employee experience to ensure efficiency through process improvement recommendations and changes
• Handles employment related inquiries, referring complex and/or sensitive matters to the appropriate staff.
• Oversee the invoicing, allocation, and payments for the WLC department
• Assist with maintenance of the organization chart

Experience And Skills

• Flexible, growth mindset, able to adapt quickly and creatively to unexpected changes and to anticipate and plan to mitigate possible disruptions
• Ability to communicate effectively and maintain productive relationships all levels of employees including senior leadership throughout the organization
• Previous Human Resource Information Systems (HRIS) experience such as UKG Pro
• Proactive, cooperative work style and patient, approachable manner
• Commitment to our organizational values of belonging, evidence, speed, teamwork, and trust

Work Authorization and Sponsorship

ITHAKA is not currently considering candidates who require any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States.

Compensation And Benefits

At ITHAKA we believe in openness and equity. Part of living those values is our commitment to clarity about salary ranges, so candidates know what to expect. The starting salary for this position ranges from $50,000.00 to $57,500.00 per year. Starting pay may vary with job-related knowledge, skills, and experience. At present, our total compensation package for benefits-eligible employees includes medical, dental, and vision plans, an employer-paid 10% retirement contribution, paid parental and caregiver leave, 22 days of paid time off, 11 paid holidays, up to 12 sick days, wellness benefits, and more. Please note that ITHAKA, at its discretion, may make changes to its benefits programs from time to time.

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Work for ITHAKA

We are committed to our organizational values of belonging, evidence, speed, teamwork, and trust. We take inclusion seriously. Belonging is one of our core values, and it shows in our vibrant culture. People from a wide range of backgrounds work at ITHAKA, and we believe that unique perspectives help us realize new insights and build better solutions.

We want to work with people who are passionate about ideas like these and who wish to contribute their perspectives and talents to ITHAKA’s mission. We enthusiastically welcome applications from people of all underrepresented backgrounds and credentials. We want to hear your story and include your perspective in the transformative work we aim to do.

Learn more about Working at ITHAKA.

Apply Now:

Although ITHAKA has physical offices in New York and Ann Arbor, Michigan, our employees are distributed across the continental United States. At this time, we’re not considering candidates who are unable to work and reside in the continental U.S.

Candidates may apply by submitting an application online through our career site, if you have any questions about your application, please contact us at careers@ithaka.org. ITHAKA is committed to providing reasonable accommodations, if there’s anything we can do to accommodate any portion of the application or hiring process, please contact us at accommodations@ithaka.org.

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants receive consideration for employment without regard to race, color, sex, national origin, gender identity, sexual orientation, age, religion, domestic violence victim status, veteran status, disability, history of disability or perceived disability, or other status protected by law. We invite you to read our Equal Employment Opportunity and Affirmative Action Statement. ITHAKA cares about your privacy, learn more about our Applicant Privacy Notice.

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