About Conduent:

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Description:

Benefits Administrative Associate II-Remote

Monday- Friday 8:00am-8:00pm EST

Shift Hours: | Monday- Friday 8:00am-8:00pm EST | !!!SOME WEEKENDS MAY BE ASSIGNED FROM 9:00AM-6:00PM

• MANDATORY TRAINING | 4-6 weeks PAID!!!! M-F***

Starting Pay: $15.00 hr

• Up to $16.00hr after successful completion of Training***

Working for Conduent means, you will join a culture of excellence that is committed to delivering the best practices and services that places a continuous effort in supporting our clients and making a difference in people lives. If you are looking for an opportunity to expand your horizons to unimaginable heights, with a career that creates meaningful value; then Conduent may be the right fit for you!

Join a culture that highly values employees and respects individual differences!

Within Conduent, empowering employees is the key element of our success and the secret to building high-performing teams! Our amazing growth opportunities, excellent benefits package and competitive compensation has enabled trust and authenticity amongst our corporation

About The Benefits Administrative Associate Role

Within this role, the ideal candidate will respond to inbound calls from employees regarding their benefits. At the responsibility of the candidate, must also be able to work independently as well as collaboratively and understand the full functioning and integration of working together to achieve company goals.

Position Requirements:

• High School Diploma or equivalency
• Must possess basic computer knowledge (MS office, teams, outlook, word)
• Well organized along with strong computer typing skills for effective note taking
• Excellent Customer Service and communication skills
• Call center experience is a plus
• Strong data Entry skills
• Experience with Computers and navigating through Application Software
• Ability to work independently and as part of a team
• Comfortable taking inbounds and responding to employee inquiries

Job Duties and Responsibilities:

• Taking inbound calls regarding employee FSA and HSA account benefits as it pertains to mostly based around three different types: Healthcare Flexible spending Accounts, Dependent Care Flexible Spending Accounts and Health reimbursement arrangements.
• Process claims and renewals
• Will maintain a strict confidentiality of claims and apply HIPPA Privacy and security regulations
• Respond to the account holders inquiries and concerns of about benefits processes and resolve discrepancies and disputes.
• Take approach to escalating calls to appropriate leadership

Benefits:

• Full Time Employment
• Health, Dental, Vision, Life
• PTO/Sick Days
• 401k (company match after 1 year of employment)
• Salary starting at $15.00hr
• **$16.00hr after successful completion of training**
• Career Growth
• Excellent Culture and Work Environment
• Working for a Fortune 500 company

Be part of the future!

Come join us and grow with a team of people who will challenge and inspire you to be the best!

#Remote44

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $ 26,640 - $ 33,300

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $26640 - $33300.

Closing:

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form . You may also click here to access Conduent’s ADAAA Accommodation Policy .

At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.

Note From The Remote JobHunters:

• When you apply, be sure to mention that you heard about this position from The Remote JobHunters!
• Looking for more entry-level remote positions? If so, be sure to join The Remote JobHunters Facebook group, Subreddit, and subscribe to our weekly newsletter!