About the job

About Alert Logic

Alert Logic has sparked change in the cybersecurity world. As the industry’s first MDR provider, we protect organizations 24/7 and ensure they have the most effective response to resolve whatever threats many come. Our customers are winning, our business is growing, and our employees are innovating as they expand their careers. Our journey requires more great people, so we are hiring across the company, what we call the “First Team.” If you are energized by a culture with a mission to eliminate the constant fear of impact from cyber threats and attacks , come join us at Alert Logic!

Job Summary

Calling all cyber heroes dedicated to thwarting bad actors, hackers, bots, and other shadowy forces out to wreak havoc on the good guys. We are actively seeking Security Analysts to bring their impressive experience to our league of extraordinary Threat Security Experts. You'll be on the frontlines of the daily battle to protect our customers IT environments and critical business data. You’ll use your superior skills and knowledge of our extensive proprietary toolset to monitor our customers' environments, triage, and respond to security incidents. You will be a virtual shield — protecting our customers on a global scale and providing unrivaled security guidance on existing and emerging cyber security threats. Your hyper-focus will be keenly set on Customer Obsessed. You will be relentless in your pursuit of value creation for the customer, tuning and optimizing our incident output in alignment with their environment and application stack. If you just said to yourself, “That’s me!” then read on..

Primary Responsibilities

• Develop comprehensive knowledge of Alert Logic products and services and effectively utilize this to provide world-class customer experience and security outcomes for our customers.
• Protect customers on a global scale and provide security guidance on existing and emerging cyber security threats.
• Analyze, escalate, and respond to security events, observables and incidents detected by Alert Logic propriety security products.
• Threat hunt across thousands of customer environments, identifying threats and observables and contribute to content management and threat intelligence activities.
• Conduct incident response activities, supporting customers through containment, eradication, and recovery
• Tune Alert Logic propriety security products in line with customer specific environments in order to maximize detection coverage and minimize noise.
• Effectively communicate and collaborate with a global team and across multiple departments to identify improvements to the customer experience and to maximize operational efficiencies.
• Represent customer and team interests in product, engineering, and security content discussions.
• Produce Knowledge Base Articles for best practices in your team’s specific area of expertise as they pertain to the use of Alert Logic solutions.

Required Skills And Experience

• 0 – 1 years of experience as a security analyst with full remediation and incident response experience
• Basic understanding of cloud environments & infrastructure (preferably AWS)
• Experience with SOAR tools (Security Orchestration and Automation, Security Incident Response Platforms (such as TheHive), Threat Intelligence Platforms)
• Basic experience using an IDS eg., Snort or Kibana
• Basic command of Linux systems administration and working with BASH
• Hands on experience configuring Windows or Linux system logging
• Basic understanding of networking including TCP/IP
• Basic experience with network monitoring and packet analysis tools
• Basic understanding of HTTP, SSL/TLS, SOAP, and reverse proxies
• Basic understanding of the OWASP Top 10
• Basic knowledge of threat vectors against the Windows or Linux platform
• Basic experience with anomaly detection based on security systems

Working at Alert Logic

At Alert Logic, our greatness is achieved by the sum of our parts. We hire talented and ambitious people that volunteer their best every single day. We are inspired by our customers and being a leader in a booming industry that is regularly a trending topic. In addition to offering rewarding work and a career path gated only by an individual’s personal goals, we provide a work environment that is fun and cares for each employee.

Benefits And Perks

Alert Logic has a wide range of *benefits for each of our locations that aim to provide comprehensive health coverage, life insurance and retirement/pension plans for you and your family. In addition, we offer **Trusted Time Off (TTO) which provides our employees the flexibility to take time off as needed (no limits) for vacation and personal time. We are a remote friendly company that provides you the choice to either work from your home and/or one of our international hub locations. Our hubs are stocked with snacks and drinks as well as plenty of opportunity to have fun with the rest of the team through frequent social activities, such as happy hours, sports leagues, and community outreach!

• Benefits are offered only for full-time, regular employment with Alert Logic
• TTO is available to US Salaried (exempt), UK and Colombia Alert Logic Employees

Alert Logic is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Notice to recruitment agencies: Alert Logic does not accept unsolicited candidate resumes from recruiting agencies. We will not be liable for and will not pay placement fees for unsolicited resumes submitted to our jobs postings, employees or company locations.

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