Objectives
- Operate production environments by monitoring availability and taking a holistic view of system health
- Build software and systems to manage platform infrastructure and applications (IaC)
- Improve reliability, quality, cost, and time-to-market of our suite of software solutions
- Measure and optimize system performance
- Provide primary operational support and engineering for multiple large-scale distributed software applications
Responsibilities
- Work with a team of Site Reliability Engineers to implement DevOps culture, infrastructure reliability, and collaborate to solve day-to-day problems
- Work with development teams and outside contractors to enhance and support existing business applications that focus on health analytics
- Participate in system design consulting, platform management, and capacity planning
- Balance feature development speed and reliability with well-defined service-level objectives
- Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and reliability troubleshooting
- Help optimize costs and ensure compliance with enterprise security and audit requirements
- Spend time on an alternating on-call schedule to troubleshoot and resolve infrastructure problems
Required Skills And Qualifications
- Amazon Web Services such as EC2, VPC, S3, IAM, EKS, Lambda, RDS
- Infrastructure as Code (IaC) using Terraform
- Docker and containerization for development and continuous integration
- Kubernetes cluster administration and related continuous delivery systems using Helm Charts
- Support of applications written in node.js, Ruby on Rails, and React
- Logging and monitoring tools such as Datadog, Prometheus, Grafana, or ELK
- Management of load balancers using HaProxy and ELB
- Linux system administration and networking
- Bash scripting and knowledge of high-level programming languages such as Javascript or Python
- Continuous integration tools such as Github Actions, CircleCI, or Gitlab CI
- Continuous deployment tools such as Jenkins, ArgoCD, or Gitlab
- Administration and performance tuning of postgres databases
- Configuration management using Ansible and Packer
Preferred Skills And Qualifications
- Performance tuning systems with high volume traffic, large data sets, and complex data analytics queries
- Big Data solutions such as Spark, EMR, and Redshift
- Management of multi-account AWS organizations with AWS Control Tower
- Tableau administration
As a leading payments company in healthcare, we guide, price, explain, and pay for care on behalf of insurers and their members. We’re Zelis in our pursuit to align the interests of payers, providers, and consumers to deliver a better financial experience and more affordable, transparent care for all. We partner with more than 700 payers, including the top-5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, over 4 million providers, and 100 million members, enabling the healthcare industry to pay for care, with care. Zelis brings adaptive technology, a deeply ingrained service culture, and a comprehensive navigation through adjudication and payment platform to manage the complete payment process.
Zelis provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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