Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive.

As a Nelnet company, the perks at NBS go beyond our benefits package. You’re part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work.

Provides daily ongoing deployment, configuration, support, administration, maintenance and technical solutions to various technology components that make up the Cloud/On-Prem IT Infrastructure environment.

JOB RESPONSIBILITIES:

• Modifies and maintains IT infrastructure to meet business objectives
• Implements technical solutions for various sized projects or daily support initiatives
• Creates and maintains technical documentation for IT systems and solutions
• Works with multiple customers, stakeholders, and system owners to produce requirements, determines feasibility, analyzes cost/benefits requirements, and recommends design solution options
• Provides technical support for users with varying levels of IT knowledge
• Completes routine preventative measures
• Ensures logging occurs and participates in log analysis, vulnerability reviews, penetration assessments and network monitoring
• Assists in regulatory body attestations to maintain system and network compliance
  
  

Salary Range: $110,000 - $130,000

EDUCATION:

Bachelor's degree in Information Science or related field and/or equivalent combination of education

and experience.

EXPERIENCE:

Experienced with Windows Server 2016/2019, Active Directory, SQL Server, Network, Switching/Routing, Firewalls, Data Archival, LAN, WAN, Monitoring and Messaging Systems.

COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:

• Strong analytical, judgment, and problem solving skills.
• Strong oral and written communication skills.
• Strong interpersonal skills, interacts well with technical and non-technical clients.
• Strong documentation and time management skills
• Advanced system and programming knowledge of:
• Azure IaaS\PaaS
• Azure Virtual Networking
• Azure Data and Storage
• AWS Identity and Access Management
• Cisco Routing & Switching
• OSPF, BGP, EIGRP, Spanning-Tree, DMVPN, GETVPN
• Security: security protocols, identity and access management, security best practices, vulnerability remediation
• Experienced with creating and maintaining disaster recovery/contingency procedures and documentation.
• Virtualization technologies: VMware, Hyper-V, cloud-based host virtualization, CI/CD setup.
• Linux Technologies: Bash scripting, server setup, troubleshooting, maintenance
  
  

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK.

Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or corporaterecruiting@nelnet.net.

Nelnet is a Drug Free and Tobacco Free Workplace.

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