About TELUS International

TELUS International (NYSE: TIXT) focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With almost 75,000 team members and delivery centers across 30 countries in Africa, Asia, the America’s, and Europe, TELUS International empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first. The company's solutions cover customer experience, trust and safety, digital transformation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling any stage of company growth, TELUS International partners with some of the world’s most disruptive brands from fast-growing tech, financial services and fintech, games, travel and hospitality, healthcare, and ICT industries. The company serves clients in over 50 languages. Learn more at: telusinternational.com

Summary

TELUS International is seeking Writers, Reviewers and Evaluators with US English native-speaking fluency and domain expertise across a range of subject matter domains to assist in the development of AI technologies.

Role Responsibilities:

• Research, create and edit short-form written content in a variety of forms (examples are short blog posts, emails, brief essays, story synopsis, summaries, cover letters, etc.) while adhering to factual accuracy and style guidelines for voice and creativity
• Analyze and evaluate short form written content for factual accuracy and adherence to style guidelines

Required Experience, Skills & Competencies:

• Excellent writing skills, as evidenced by writing samples, work history, and academic coursework
• Professional writing experience preferred (copywriter, journalist, technical writer, editor, etc.)
• Bachelor's degree and / or relevant experience, with certification or graduate degrees preferred in selected subject matter domains
• Native English speaker
• High level of creativity and logical skills
• Subject matter expertise in in one or more domains or fields of study (popular culture, social sciences, STEM and professional services) see domain list

• Popular Culture: Beauty, Fitness, Pop Music, Entertainment, Sports, Current Events, Travel, etc.
• Social Sciences: Fine Arts, History, Anthropology, Political Science, Sociology, Education, etc.
• STEM: Biology, Chemistry, Physics, Mathematics, Statistics, etc.
• Services: Medicine, Law, Accounting, Engineering, Software Development, etc.
• Able to work independently and with a low level of supervision
• Attention to detail and strong communication skills

Pay: The base compensation range for this position is$25 - $27/hour commensurate with experience. Actual compensation within that range will be dependent upon the individual's skills, experience, qualifications, and applicable laws.

SCHEDULE: 40 hours per week, weekend availability

Internal eligibility requirements:

• Have been in their current role for a minimum of six (6) months
• Have no active Hint 2 or 3
• Be meeting or exceeding performance requirements for 6 months.

About TELUS International AI

We help companies test and improve AI systems across a range of applications, from better search results to enhanced speech recognition, and so much more. Learn more at http://www.telusinternational.com

TELUS Values

TELUS International recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:

• We passionately put our customers and communities first
• We embrace change and innovate courageously
• We grow together through spirited teamwork

At TELUS International, we are committed to diversity and equitable access to employment opportunities based on ability.

Additional Job Description

TELUS International is seeking Writers, Reviewers and Evaluators with US English native-speaking fluency and domain expertise across a range of subject matter domains to assist in the development of AI technologies.

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

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