WORK LOCATION: Remote, but must be able to work in Pacific Time zone

WORK SCHEDULE: Mon – Fri, set weekly work schedule

JOB STATUS: Full-time, Temporary

JOB DURATION : 10 – 12 weeks

START DATE : ASAP

Number of Resources : 4

Rate : $22.00/hour

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Role Summary

The Scheduling Assistant will help our AI team coordinate and schedule participants for a short-term video production engagement in San Jose, CA and Seattle, WA. This is a remote position but the ideal candidate should be able to work in Pacific Time zone regular hours, this is required.

Main Responsibilities

• Set appointments with customers/participants, track info and status.
• Represent and promote the TELUS brand.
• Cooperate and report regularly to Project Managers, Project Coordinators and other team members.

Minimum Requirements

• Must have at least 2 years of experience working in a high call volume/scheduling environment as you will bemaking/receiving large volumes of calls and scheduling numerous appointments with participants.

• Full-time availability to work from home throughout the project duration.
• Located within the Pacific time zone required.
• Already possesses internet connection and telephone.
• Experience with Word, Excel, Gmail.
• Ability to handle large volumes of calls and appointments.
• At ease with calling and speaking on the phone.
• Excellent oral and written communication skills.
• Excellent customer service attitude.
• Very organized, self-driven and able to work independently.
• Outspoken, friendly and a respective attitude to all people.
• Good technical skills.
• Able to work in a highly secure and confidential environment.
• Excellent English language skills.

APPLY TODAY!

Send us your complete resume in English.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Additional Job Description

TELUS International is looking for a Scheduling Assistant to join on a temporary remote data collection project!

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