We're looking for Benefit Representatives to help manage growing client needs and help provide both new and existing clients with the best products and services available. This is an opportunity to get a foot in the door with a company unlike any other, with career mobility to mid and upper level management. A Benefit Representative helps families establish what company programs are the best fit for them. All of this is done while working from home over the phone and using tools like zoom video chats. This is a virtual position, and depending on your location there may be local offices open if you want to go in.
Why work for them? 1 word... CULTURE. I'm talking Instagram giveaways, Zoom happy hours, outrageous and funny virtual promotions and awards ceremonies. In fact it got them recognized as Forbes ranked "Top 25 happiest places to work". Apply today and see what they're all about.
Responsibilities:
Develop customer success metrics and execute account strategies
Build trust with customer accounts through open and interactive communication
Schedule and attend virtual meetings using Zoom and other platforms
Monitor, identify and mitigate account-level risks and up-sell opportunities, align product and customer roadmaps, and deliver customer renewals
• Present to families different benefits programs, enroll new clients, and open new accounts.
• Oversee and prioritize each customer in your portfolio
Qualifications:
• Must have a passion for helping others
• Must be a US Citizen or have Work Status in Canada
• Proven ability to work as a productive team member
• Excellent communication and interpersonal skills
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