We all have important information we need to manage, and protecting it should be easy. Over 100,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.

We are seeking a highly skilled analyst and accomplished people leader to drive the next evolution of product analytics at 1Password. In the role of Manager, Product Analytics, you will have the opportunity to build and guide a team of analysts who possess a deep understanding of our end users and business clients. Collaborating closely with the product team, you will enhance the user experience through rigorous A/B testing and generate invaluable insights that shape the journey of our extensive user base. With your strategic thinking and ability to serve as an analytics thought partner to the product team, you will empower your team and transform your vision into reality.

In this role, you will play a pivotal role in charting our course for future growth while continuously growing as a dynamic analytics leader. You will have the chance to shape the direction of product analytics and drive innovation within our organization. By leveraging your expertise, you will uncover opportunities for optimization and identify key areas of improvement to ensure that our millions of users have a seamless and secure experience.

As we expand, we are excited to welcome a passionate individual who thrives in a dynamic, global team of security, product, and data enthusiasts that truly value your unique contributions. You will have the chance to collaborate with diverse professionals from various backgrounds and disciplines, fostering a collaborative environment where ideas flourish and excellence is celebrated. Together, we will propel 1Password's product analytics to new heights and continue to provide cutting-edge solutions to our customers.

This is a remote opportunity within Canada and the US.

What We're Looking For

• Strong leadership skills combined with a hands-on approach: We are looking for someone who can effectively balance their time between actively participating in analytics projects and nurturing the growth of their team's analytical and leadership capabilities.
• Resilience and adaptability: As a coach, you will guide your team to embrace ambiguity and overcome challenges in data pipelines. Your ability to identify and address data issues proactively will prevent them from escalating into larger problems.
• Forward-thinking vision: A clear and strategic vision for the team is essential. We want someone who can anticipate future needs and trends, staying several steps ahead to ensure high-impact analytics that align with our goals.
• Emphasis on mentoring and feedback: Recognizing the value of personal and team development, you prioritize mentoring and providing constructive feedback to help individuals reach their full potential.
• Curiosity and motivation: We seek someone who is naturally curious and highly motivated to explore new analysis methods, experiment with data, and continuously learn. Your enthusiasm should inspire and motivate your team and other departments to embrace a similar mindset.
• Effective communication of insights: A proven track record of surfacing insights is important, but equally crucial is your ability to communicate the "so-what" behind those insights to non-technical audiences. You can distill complex information into clear, actionable recommendations.
• Structured and guiding approach: You are prepared to guide your team through the entire analytics lifecycle, including tracking product launches, defining success metrics, crafting analytics plans, and seeing projects through to completion.
• Agile development expertise: Experience with Agile Development methodologies in the context of analytics teams is highly valued. You can adapt and iterate quickly to deliver results in a dynamic environment.
• Versatile analytics skills: Hands-on experience in various analytics domains is expected, including user segmentation, ROI analysis, forecasting, A/B testing, designing insight-generating dashboards, and user journey analysis.
• Collaborative influence: The ability to collaborate effectively and influence various stakeholders, such as product managers, developers, and data and analytics engineers, is crucial for successfully charting the course of analytics projects from inception to completion.
• Data infrastructure and modeling knowledge: A solid understanding of data infrastructure and data modeling principles is essential to ensure the accuracy and reliability of analytics processes.
• Proficiency in relevant tools and technologies: Expert-level skills in SQL, intermediate proficiency in Python (including libraries like NumPy, Pandas, and Matplotlib), familiarity with Python scripting for automation and data ingestion, and extensive experience with business intelligence tools (particularly Looker, but experience with Tableau, PowerBI, and others is welcome) are expected.
• Compelling communication skills: You are a skilled communicator who can effectively convey information and ideas in a variety of settings, adapting your approach to suit a wide range of audiences.

What You Can Expect

• A dynamic management position offering tremendous growth opportunities, allowing you to excel as a leader and shape the future of product development at 1Password.
• Lead the recruitment efforts and establish a robust product analytics team, finding the perfect balance between projects and priorities as the team expands. If you can envision it, we can make it a reality.
• Take charge of the strategy and objectives for Product Analytics, refining our data and analytics roadmap, and effectively communicate the team's strategy and decisions.
• Drive the adoption of data-driven decision-making in product development, collaborating closely with teams across 1Password. Let's uncover those "aha" moments together!
• Become the trusted analytics partner for various teams, assisting in prioritizing feature development and exploring new product pathways.
• Contribute to shaping our data governance and refining analytics tools at 1Password. We value your unique perspective.
• Lead by example, inspiring teams to become champions of data-driven approaches.
• Develop your skills as both a people leader and an analytics expert. This role entails regular collaboration with senior leadership, providing a valuable opportunity to learn from our experienced and supportive team.
• Embrace and contribute to our diverse range of perspectives, ideas, backgrounds, and strengths.

United States-based roles only: The Annual salary for this role is between $146,000USD and $198,000USD, plus immediate participation in 1Password’s benefits program (health, dental, 401k and many others), utilization of our generous paid time off and, where applicable, participation in our incentive programs. All employees are owners of 1Password and receive an equity grant as part of their total package. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.

What We Offer

We believe in working hard, and resting hard. We’re always looking for new ways to support our team members, but here’s a glance at what we currently offer:

Health and wellbeing

> 👶 Maternity and parental leave top up programs

> 👟 Wellness spending account

> 🏝 Generous PTO policy

> 💖 Company-wide wellness days off scheduled throughout the year

> 🧠 Complimentary Headspace membership

> 🩺 Comprehensive health coverage

Growth and future

> 📈 Employee stock option program for all full time employees

> 💸 Retirement matching program

> 💡 Training budget, 1Password University access, and learning sessions

> 🔑 Free 1Password account (and friends and family discount!)

Flexibility and community

> 🤝 Paid volunteer days

> 🌎 Employee-led DEI&B programs and ERGs

> 🏠 Fully remote environment

> 🏆 Peer-to-peer recognition through Bonusly

You belong here.

1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.

Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.

Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this your Talent Partner would be happy to address them with you.

Candidate Privacy Notice

When you apply for a position, refer a candidate, or are being considered for a role at AgileBits, Inc. (dba 1Password, 1Password, we, us, or our), your information is stored in Lever, in accordance with Lever's Service Privacy Notice . We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background.

Candidates may also optionally choose to self-identify their race/ethnicity, gender identity, sexual orientation, age, and disability. These answers will help us evaluate our diversity and belonging efforts. You do not have to answer these questions—your answers will not be linked to your name or job application, will not be visible to the hiring manager reviewing your application, and will in no way affect your job application. If you have any questions about the collection or use of this information, please contact [ dpo@1password.com ].

When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how we use or process your information, or if you would like to ask to access, correct, or delete your information, please contact our privacy team at [ dpo@1password.com ] or through 1Password Support.

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