Who We are

BairesDev is proud to be the fastest-growing company in America. With people in five continents and world-class clients, we are only as strong as the multicultural teams at the heart of our business. To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of the best talents and nurture their professional growth on exciting projects.

About The Role

We are looking for a Technical Support Engineer to join our Development team. This professional will be responsible for level 2 custom application support issues, providing technical support to our applications, taking calls and troubleshooting not only hardware/software issues, but any problems that arise. The Technical Support Engineer is a key member of the team responsible for using technology to improve business performance and strategy. This involves using one’s complex problem-solving skills to brainstorm software solutions, and then work together in a small group to craft a pitch to present the idea to the company’s decision makers.

We are looking for proactive, dynamic people and team players, with great organizational capacity, accustomed to handle multiple tasks and with marked attention to details. It is an excellent opportunity for those professionals looking to develop in one of the fastest growing companies in the industry!

What You’ll Do

• Learn and master employer-specific software;
• Implement new business, roll out applications, and onboarding customers;
• Pick up and address application related issue, resolve software and hardware issues;
• Communicate with internal and external customers
• Perform upgrades
• Collaborate with the development and operational teams;
• Identify potential problems.

You Must Have

• BS degree in Computer Science, Engineering, or related field;
• Working knowledge of database management, different operating systems, and different programming languages;
• Basic knowledge of design and/or development experience with .NET, C#, ASP.NET, Windows Forms and SQL Server;
• Basic knowledge of Database design and development (Microsoft SQL Server);
• Basic knowledge of Web Services, WCF, RESTful and Service Oriented Architecture (is a plus);
• Ability to diagnose & address application issues;
• Advanced English Level.

How we do make your work (and your life) easier:

• 100% remote work.
• Hardware setup for you to work from home.
• Flexible hours - make your schedule.
• Paid parental leave, vacation & holidays.
• Diverse and multicultural work environment.
• An innovative environment with the structure and resources of a leading multinational.
• Excellent compensation — well above the market average.
• Here you can grow at the speed of your learning curve.

Our people work remotely but with a consistent and robust culture that promotes diversity and teamwork. To continue being the leading software development company in Latin America, we want to ensure that every BairesDev member gets the best growth and professional development opportunities in a diverse, welcoming, and innovative environment.

Every BairesDev team member brings something unique to our company.

We want to hear your story. Apply now!

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