Job Description

The Web Content Specialist will be handling the creation and modification of the client’s web pages using HTML/CSS and DealerOn’s CMS integrations. Web Content Specialists will work closely with DealerOn’s Customer Support teams in SalesForce, helping to validate incoming dealer case requests and assign work to appropriate design teams. They will be responsible for meeting client deadlines, maintaining a clean and efficient intake queue, and maintaining a high level of quality in both code and design. This is a remote client facing, entry level position.

Essential Functions

• Update and manage existing client web pages according to best web practices
• Provide intake queue management validating requests alongside DealerOn Customer support teams, completing basic design/Content Management tasks if able.
• Create and maintain new web pages using HTML/CSS and Bootstrap
• Act as subject matter expert for DealerOn Content Management design integrations (TPIs) and internally communicate throughout the organization.
• Reach out to clients via phone call and email to receive clarification, troubleshoot, and provide status updates on Design case work.
• Balance work and SLA due dates to ensure on-time completion of tasks
• Ensure that quality of work meets the company’s high standards
• Showcase strong written and verbal communication skills for case management and working alongside web designers and internal teams.
• Adapt to process changes while maintaining a positive attitude.

Required Skills/Experience

• 1-2 years’ experience in field or career
• 1-2 years’ experience in Customer Service
• Previous experience in web design, including responsive web design
• Excellent attention to detail, especially with communication (written and verbal) and meeting deadlines
• Strong fundamental HTML/CSS skills (applicants should be able to hand-code, we do not use WordPress, PHP, etc.)
• Familiar with responsive web design concepts
• Familiarity with Bootstrap framework (Bootstrap 3+).

Preferred Skills/Experience

• Associate Degree in Digital Media, Graphic Design, or related field
• Experience working with Content Management Systems
• Experience using Adobe Photoshop and Illustrator
• Basic knowledge of design principles: typography; color theory; and layout
• jQuery and JavaScript knowledge
• Experience with SalesForce
• Experience with code editors (Ex: Sublime, Visual Studio Code)
• Experience in the automotive industry.

The salary range for this position is $37,500 - $66,300.

The maximum range shown represents your earning potential with DealerOn for the life time of the role.

The posted salary range for this position may be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions.

This is a remote position and is available in various US locations; however, it is not open to residents of…

Alabama (AL), Alaska (AK), Arkansas (AR), California (CA), Colorado (CO), Connecticut (CT), Delaware (DE), Hawaii (HI), Idaho (ID), Indiana (IN), Iowa (IA), Kansas (KS), Kentucky (KY), Louisiana (LA), Maine (ME), Massachusetts (MA), Mississippi (MS), Missouri (MO), Montana (MT), Nebraska (NE), New Hampshire (NH), New Jersey (NJ), New Mexico (NM), New York (NY), North Dakota (ND), Oklahoma (OK), Roade Island (RI), South Dakota (SD), Vermont (VT), Washington (WA), Wisconsin (WI), and Wyoming (WY).

About Us

We are an online marketing company providing website and agency services to automotive dealerships across North and South America. We are known for our cutting-edge products that streamline the car buying process and provide an experience both shoppers and dealers love. Our business model is working: we were recognized on the Inc. 5000 list of fastest growing companies six years in a row, expanding to over 30 manufacturer relationship, and over 5,000 dealer partners. We are proud of what our company has done, and it’s all due to the talented and diverse team we’ve been lucky enough to assemble.

Perks And Benefits

Aside from the awesome people you will get to interact with on a daily basis, we offer a number of benefits, including:

• Medical, dental and vision insurance
• Company matched 401K plan
• Flexible PTO + Sick Leave
• 4 weeks paid Parental Leave
• 8 Paid National Holidays
• State of the art technology
• Company-paid basic Life Insurance
• Voluntary supplemental Life Insurance
• Voluntary long-term/short-term disability insurance
• Voluntary Pet Insurance
• Optional Healthcare/Dependent Care FSA Account

DealerOn is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We also participate in E-Verify (for more information, click here: E-verify Participation and Right to Work).

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