About You

You are goal-oriented and able to operate autonomously to drive successful outcomes for your areas of ownership. You are an exceptional communicator, with the ability to effectively collaborate with other stakeholders in both written and verbal form.

You are meticulous and detail oriented. You are a creative thinker, committed to personal and professional growth, with a constant desire to improve, create value, and make your team better.

In This Job, You Will Bring These Skills

• Experience with customer facing and/or cross functional roles preferred but not required
• 1-2+ years of experience in the cyber security field preferred but not required
• 1-2+ years of experience with QA preferred, but not required
• Background in email security preferred but not required

Role Responsibilities And Deliverables

• Serve as a technical subject matter expert to perform investigations and produce customer facing content in our Proof of Value process
• Collaborate with GTM product managers to automate certain parts of the Sales process
• Communicate your work to key stakeholders such as Product, Data Science, and Engineering
• Perform portal QA on POVs, pre-sync 1
• Perform QA on Care Reports for POVs, pre-sync 1
• Raise awareness on efficacy issues within POVs to product and engineering teams
• Track QA findings and make recommendations on improvements based on findings

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