About the job

About Protocol Labs

Protocol Labs drives breakthroughs in computing to push humanity forward. Protocol Labs is a product-development lab, but behind the protocols and tools we build, behind the research and implementations, are passionate people, teammates, and community members. Most teams in the Protocol Labs Network are fully distributed and work remotely around the world. Engineers, researchers, and operators work in the open to improve the internet — humanity's most important technology — as we explore new advances at the intersection of many exciting fields (crypto, networks, distributed systems) and cultures (startups, research, open-source, distributed work).

IPFS is an open-source project that cares deeply about supporting its many communities -- from distributed web developers, to browsers, to blockchain projects, to data storage hosts. Having healthy communities is critical for the long-term health of IPFS by ensuring that all contributors and users are welcome, engaged, and getting the help they need.

At Protocol Labs, research development (ResDev) is an even more advanced set of work. In addition to supporting our on-going services and protocols, a developer relations person would help advance the next generation of blockchain and Web3 technologies. This means rallying developers and scientists around the world to help advance the state of the art, exploring novel technologies, and bridging research areas into documentation and tools the community can build on. Cryptonet is an open distributed research lab working on applied cryptography to improve crypto-networks.

Ideal candidates will have...

• Previously managed technical relationships in a partner or sales engineering capacity globally or in multiple countries
• Advised on partner projects’ application architecture and done co-development in Github with them
• Familiarity with peer-to-peer, decentralized, or blockchain technologies
• Experience with developer relations and developer support
• A technical background, and can code in one or more languages (preferably Rust, Python, Go, Javascript/TypeScript)
• Strong interpersonal, written, and verbal communication skills
• And will enjoy taking initiative to solve open-ended problems

Bonus points…

• Experience writing documentation or producing other content to synthesize and simplify technical concepts for technical and non-technical audiences
• Experience with P2P, blockchain, and dapp development tools and workflows
• Experience speaking at conferences, developer summits, or virtual events
• Experience working in or managing open source software communities
• Experience teaching, writing, or hosting workshops

What’s it like to work at Protocol Labs?

Protocol Labs' mission is to improve humanity’s most important technology, the Internet. We build protocols, systems, and tools to improve how it works. Today, we are focused on how we store, locate, and move information. Our projects include IPFS, Filecoin, libp2p, and more.

As a distributed team, we hire anywhere in the world, and at various levels of experience (entry, senior, staff). We look for people with unique perspectives and diverse backgrounds.

We have a great benefits package, including parental leave, contributions to your retirement, competitive pay, and unlimited time off. For U.S.-based employees, we also provide platinum-level health, dental, and vision coverage for you and your family.

If you’re passionate about the future of computing and a more democratized internet, we want to talk to you.

GDPR for Job Applicants and Candidates

When you apply to a job on this site, the personal data contained in your application will be collected by Protocol Labs, Inc. (“Protocol Labs”), which is located at 427 N Tatnall St #51207, Wilmington, Delaware 19801 and can be contacted by emailing legalrequests[at]protocol.ai. Protocol Labs’ data protection team can be contacted via legalrequests[at]protocol.ai. Your personal data will be processed for the purposes of managing Protocol Labs’ recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by Protocol Labs, which are the solicitation, evaluation, and selection of applicants for employment.

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Protocol Labs to help manage its recruitment and hiring process on Protocol Labs’ behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards.

Your personal data will be retained by Protocol Labs as long as Protocol Labs determines it is necessary to evaluate your application for employment or to assist in the hiring process. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.

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