About Conduent:

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Description:

Conduent is developing a brand-new Customer Engagement Center for a world-famous automotive brand specialized in electric vehicles and EV Mobility.

We are looking for enthusiastic candidates who as a Claims Processing Specialist will support the client in their claims and order processing activities.

What we offer you:

• Initial 3 month fixed term contract
• Start date: 2 nd October 2023
• Work From Home from anywhere within the UK
• Training provided (Monday to Friday)

What is important in your job:

• Review submitted claims and orders,
• Cross-check claims and orders with existing cases in the available systems,
• Obtain and verify information in the available systems regarding the submitted claims and orders,
• Check and clarify discrepancies in invoice with provider and obtain correct invoice,
• Process the claims and orders according to the procedures in available systems,
• Support process analysis to identify possible process improvements,
• Meet and comply with Conduent and client’s procedures, KIPs, and SLAs,
• Collaborate on project activities to ensure deliverables are completed within the set deadlines,
• Share experience and knowledge with other team members to increase the quality of performance,
• Respond to e-mail/phone inquiries in a prompt, accurate and courteous manner following adapted procedures,
• Perform the ad-hoc tasks delegated by the Team Leader.

We are looking for candidates with:

• English language at C1 level
• Minimum 1 year of experience in a similar role – basic knowledge of finance and accounting processes,
• Experience in reading and interpreting invoices (Case, Tax IDs, Service details, VAT, Amounts-Currency, Re-imbursement amounts etc.),
• MS Office (Excel) skills are essential, SAP and CRM are desirable,
• University degree in Accounting, Finance, Economic or related area is preferred.

Closing:

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form . You may also click here to access Conduent’s ADAAA Accommodation Policy .

At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.

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