Simply Put, A Great Place to Work

Benesch is a growing, multi-disciplined planning, engineering, and professional services firm. We enhance infrastructure and communities across the country – creating spaces and providing connections in ways that make a difference.

We pride ourselves on being nimble enough to remain responsive to client needs, yet large enough to offer exceptional bench strength. As a member of our team, you’ll have an opportunity to draw from those resources when you need them, and likewise, contribute your expertise when you have something to share.

At Benesch, we are looking for candidates with varied backgrounds and worldviews. Diverse ideas come from diverse people, and we are committed to offering an inclusive work environment where everyone feels valued and respected. Statistics show that women and underrepresented groups are less likely to apply for a position if they don’t meet 100% of the qualifications. If this statement resonates with you – don’t be so hard on yourself. Apply for the job!

End User Support Specialist (Help Desk)

We have a career opportunity for a User Support Specialist (Help Desk) with experience in Help Desk, computer/equipment deployment, phone systems, onboarding/offboarding, and software updates. This person will play a key role in managing the day-to-day operations of providing hardware and onboarding support to our 40+ locations throughout the US in coordination with the MIS Team.

Location: This position has the opportunity to work 100% remotely or can work out of any of Benesch’s 45 office locations.

The Impact You Will Have:

• Staff the Help Desk, addressing user questions and issues regarding computer/equipment issues, file restores, MS Office products, accessibility, and more, escalating complex infrastructure and software program issues as needed to the Program Support and Infrastructure teams.
• Support the day-to-day IT/MIS areas within User Support services, including special projects as assigned.
• Partner with the Program Support team in ensuring the proper tracking of licenses and alerting them of potential needs for firmwide updates, hot fixes, and patches.
• Assist in the administration of Active Directory (AD) and mailbox setup, creating groups and mailboxes, entering members, resetting passwords, deactivating accounts, and more - We assist with resetting passwords; the reset is infrastructure.
• Assist in installing Multi-Factor Authentication (MFA) on user computers and mobile devices.

What You Will Need:

• B.S. Degree from an accredited university/college
• Experience with implementation in cloud and cloud-based integration preferred
• Minimum of two years experience with hardware and software support
• Minimum of two years of Office 365 experience
• Tier 1 help desk support preferred

The expected compensation range for this position is displayed in accordance with the Colorado Equal Pay for Equal Work Act. The final agreed-upon compensation is based on numerous factors, including but not limited to individual education, qualifications, prior work experience, and geographic location. The total annual compensation package will consist of a base salary, overtime, and bonuses.

Benefits:

Our benefits package is designed to take care of our employees. Benesch offers a generous paid time benefits plan that increases throughout your career plus several paid holidays. Our benefits include medical, dental, and vision benefits. We also include company-paid life insurance, short term, and long-term disability plans. Benesch offers a 401K plan and profit-sharing contributions to the 401K plan. From insurance and retirement plan to our wellness programs, we provide employee benefits that meet your wants and needs.

Denver Pay Range

$30—$40 USD

The expected compensation range for this position is displayed in accordance with the California Equal Pay Act. The final agreed-upon compensation is based on numerous factors, including but not limited to individual education, qualifications, prior work experience, and geographic location. The total annual compensation package will consist of a base salary, overtime, and bonuses.

California Pay Transparency

$30—$40 USD

Explore the Benefits of working at Benesch!

Benesch is a great company to work for! Our comprehensive benefits package includes paid over-time, exceptional retirement fund contributions, flexible schedules, wellness incentives, and all-around great people to work with. Take your career to the next level by applying today.

Our benefits package is designed to take care of our employees. The health and wellness of our employees is essential to their success both personally and professionally. That is why we invest in our employees’ well-being by providing a comprehensive benefits package to help them live a healthy lifestyle. Each option can be customized to meet the needs of our employees and their families.

Benesch offers a generous paid time benefits plan that increases throughout your career plus several paid holidays. Our benefits include medical, dental, and vision benefits. We also include company-paid life insurance, short term, and long-term disability plans. Benesch offers a 401K plan and profit-sharing contributions to the 401K plan with the potential of 9% total employer contribution to your retirement savings!!

From insurance and retirement plan to our wellness programs, we provide employee benefits that meet your wants and needs. Click here to learn more about some of the benefits of working at Benesch!

If you are based in California, we encourage you to read this important information for California residents linked here.

Benesch is an Equal Employment Opportunity/ Affirmative Action/ Disability/ Protected Veteran Employer. Qualified applicants are evaluated without regard to race, color, religion, sex, national origin, political affiliation or belief, sexual orientation, age, gender identity, disability, status as a protected veteran, or any other protected characteristic. For more information about your EEO rights as an applicant under the law, please download the below documents:

Know your Rights: Workplace Discrimination is Illegal

EEO Information

For more information about pay transparency, please download the below document:

Pay Transparency Policy Statement

Benesch is committed to working with and providing reasonable accommodation to applicants with a physical disability or other impairment.

If you are limited in your ability or are unable to access Benesch's Careers website due to a physical disability or other impairment, you may request a reasonable accommodation by emailing TalentAcquisition@benesch.com. This option is only available to those in need of an accommodation due to a disability or other impairment. Please do not use this as an alternative method for general inquiries or status on applications as you will not receive a response. Reasonable requests will be responded to as soon as possible on a case-by-case basis.

Recruiters or staffing agencies: Benesch is not obligated to compensate any external recruiter or search firm who presents a candidate, their resume, or profile to a Benesch employee without a recent, current, and fully executed agreement on file. Please direct all communications to the HR team at TalentAcquisition@Benesch.com

Note From The Remote JobHunters:

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