About the Role

• Help scale our customer acquisition and onboarding, execute on ideas that scale
• Proactively search for areas to improve, streamline and scale using data, process, and systems in ways that measurably impact company revenue
• Work with Alex (Sales Operation Manager) to maintain, improve, and offer support for our internal systems that the sales team relies on (current stack mentioned above)
• Increase adoption of system and process enhancements by working with sales team management and their teams to message, document, and coach at all levels
• Optimize how the sales team goes to market through ICP analysis and list building for outbound initiatives
• Maintaining, enhancing, and creating documentation on processes (we use Slab), policies, and help-related materials tied to sales strategy execution
• Work with the rest of the Rev Ops team to build the insights and vision for how we want to scale as a business

About You

• You’ve worked with a familiar tech stack: Salesforce, Outreach, Chorus, and a BI Tool(we use Looker).
• You love to dive into data sets to further enhance sales impact to the business
• You have a growth mindset, a passion for learning, and are willing to lean into discomfort for the good of our customers and product. 
• You love puzzles, problems, and constantly making things better. Incremental improvements probably make you 😁 !

Bonus Points!

• You have worked in a similar role in a fast-growing SaaS business and are familiar with common marketing and sales metrics.
• You have experience with a business intelligence tool like Looker, Tableau, or Mode.
• You’re certified with Salesforce (SCA).

You'll Be Working With

• Eli Overbey, VP of Revenue Operations. You’ll be reporting to Eli, who is currently doing this job now. You’ll chat with Eli often to learn more about our tech stack and the company. 
• Alex Araujo, Sales Operations Manager. Alex was our first Sales Operations hire, and has laid a solid foundation. You’ll work extremely close with Alex every day. 
• Sales Coaches and Leadership Stuart (VP),  Amy (Mid-market),  Zainab (SMB),  Simona (AM),  Morgan (Outbound),  and Ben (Partnerships). This will be the team you are embedded with.

Benefits