Autobooks is a SaaS solution that helps small business owners grow their businesses by simplifying the process of sending invoices, getting paid, and keeping track of their books. Small business owners access Autobooks by logging into their online bank account, allowing them to handle all their business-related financial matters in one place.
When you join Autobooks, you're joining a team dedicated to small business growth. We want your ideas, energy, and experience to continue improving what we offer.
About
Joining our product team means joining a group of people who are passionate about creating, evolving, and applying the most effective product development methods
- Chris Spiek, our Chief Product Officer, spent a decade of his career formalizing and popularizing the Jobs-to-be-Done Framework with Bob Moesta (The Re-Wired Group) and Clay Christensen (HBS). We embrace the customer’s struggle and definition of progress in everything that we do!
- The product team at Autobooks worked closely with Ryan Singer (Basecamp) to formalize and evangelize the ShapeUp method. Our product and engineering teams focus on quickly turning Jobs-insights into product capabilities that customers can use to make progress!
Our downtown Detroit HQ is in the vibrant Madison building, named one of the World's Coolest Offices by Inc. Magazine. We also have a growing office in Austin Texas, and we offer flexible, remote work environments for certain roles.
Ready to help change what it means to do small business? Let's talk.
The Role: Product Manager - Digital Payment Fraud
As a Product Manager for the Digital Payment Fraud team, you will be responsible for designing internal fraud management solutions and implementing 3rd party fraud tools in order to manage the fraud that occurs related to Autobooks’ Small Business digital payment products.
In this role, you will bring together passion and diligence for creating an exceptional merchant experience and deep technical payments and fraud expertise.
Our team is looking for an experienced and passionate Product Manager to oversee and build best-in-class fraud prevention tools and integrations, to enable Autobooks to reduce fraud-related losses and to optimize the fraud-management-related processes to minimize or eliminate manual steps.
The Responsibilities
- As a key product team member, you will be responsible for all product management activities for our fraud defense strategy.
- You will be responsible for designing new fraud detection methods and tools and, monitoring the data from our platform and payment systems to build a robust fraud detection and prevention system.
- You will use your deep Fraud AI/ML experience and your informed point of view on fraud solutions to drive change and business results.
- You will analyze and monitor usage and adoption data to both inform product development decisions and track the success of existing product initiatives.
- You will assist the company in achieving short and long-term goals relating to fraud management and product growth
The Requirements
- Bachelor's Degree (Business or Engineering preferred)
- Experience designing, building, and managing fraud management platforms that enable a positive user experience, while also managing risk.
- Proven experience leading robust digital payment fraud platforms preferred (e.g., Identity fraud, payments fraud, plastics transactions fraud, etc.).
- Knowledge of back-end systems supporting payment transactions, servicing products and operational procedures.
- Previous fintech, banking, or SaaS product management experience
- Strong analytical and problem-solving skills
- Excellent communication and presentation skills
- Excellent time management skills
- Able to work under pressure and adapt to change
The Values
- Teamwork
- Sense of Urgency
- Integrity/Ethics
- Accountability
The Benefits And Perks
- Flexible, entrepreneurial work environment
- Open and fun workspace in the Madison Building in downtown Detroit
- Casual dress code
- Healthcare: health insurance, dental coverage, life and disability insurance
- 401k plan with match
- Free parking
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