About the job

As a Product Manager for Hagerty’s Shared Experiences. you will be challenged to grow the adoption of our payment and payment method experiences. You will also be responsible for the adoption and impact that shared experiences like communication preferences, owned vehicle details, and how our members discover Hagerty products, while they are logged into their self-service dashboard. You will be working with our amazing product team, redefining how people across the U.S interact with the suite of products Hagerty offers. With over 1,200,000 members and growing, this is a critical differentiator for our business and, therefore, one of our most essential products.

What You'll Do

• Lead the product team in achieving key results by selecting the right problem to solve and managing the risk of failure.
• Define the digital product strategy in partnership with investors across the business as well as other digital teams.
• Own feature definition, decomposition, prioritization, and experiment design.
• Live and breathe customer response and product performance. Own improvement of the product and drive Hagerty’s growth through it.
• Partner with design, operations, and engineering teams to create elegant experiences.
• Challenge the cross-functional teams (engineering, design, etc.) to think boldly and creatively. Funnel that energy into concrete products and execution plans.
• Create and review product specifications for new products and features. Review and prepare concise product requirements, including user stories, mock-ups, and user experience specifications.
• Create wireframes, breadboards, and other artifacts to tell the product story and give the team context on the problem space.
• Internalize and deeply understand Hagerty's mission, strategies, and the corresponding purpose and objectives. Use this to develop products that spin the flywheel.
• Liaise with the business on dependencies for delivery.
• Find the best methods to communicate the thoughts, ideas, and feedback from all information exchanges under every context (team meetings, business meetings, user interviews).
  
  

This might describe you:

• Previous product management experience.
• Experience growing the engagement of digital platforms through listening to customers, analytics, new features, and enhancements.
• Experience testing multiple experiences and identifying opportunities.
• Long-term strategic thinking balanced with near-term execution skills. Distinctive problem-solving skills.
• Experience utilizing analytics and data to understanding and quantify problems.
• Proven ability to build strong relationships and influence business leaders.
• Experience with end-to-end product delivery and overseeing roadmap strategy and definition.
• Experience contributing to engineering discussions around technology decisions and strategy related to a product.
• Expertise in using project management tracking and reporting tools such as JIRA.
• Experience in crafting compelling positioning and marketing content.
• Ability to easily transition from high-level strategic thinking to creative and detailed execution.
• Demonstrated track record successfully managing ambitious and operationally complex products with cross-functional teams.
• Experience in establishing systems; structuring and implementing initiatives at scale.
• Passionate and enthusiastic about organizational excellence and attention to detail.
• Thrive in ambiguity in a fast-paced, hyper-growth organization.
• Strong technology vocabulary with a good understanding of full-stack software principles.
• Familiarity of public company requirements, including Sarbanes Oxley and key regulations, if applicable.
  
  

Other Things To Note

This role can be worked from any U.S. remote location.

Say hello to Hagerty

Hagerty is an automotive enthusiast brand and the world’s largest membership organization. Along with being a best-in-class provider of specialty insurance for enthusiasts, Hagerty is also home to DriveShare®, the Hagerty Drivers Foundation, Garage + Social, Hagerty Drivers Club, MotorsportReg and so much more. Committed to saving driving for future generations, each and every thing Hagerty does is dedicated to the love of the automobile.

Hagerty is a rapidly growing company that values a winning culture. We provide meaningful work for and invest in every single team member.

At Hagerty, we share the road. We are an inclusive automotive community where all are welcomed, valued and belong regardless of race, gender, age, or car preference. We are united by our shared passion for driving, our commitment to preserve car culture for future generations and our desire to make a positive impact in the world.

If you reside in the state of Colorado, please email recruiting@hagerty.com for compensation and to learn more about this opportunity.

Learn more about our comprehensive benefits and the perks that set us apart.

US Benefits Overview

Canada Benefits Overview

UK Benefits Overview

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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