About us:
Gravity Sketch is the category leader solving the challenges faced by teams that design 3D products. Our platform enables teams to create and communicate 3D ideas in the quickest and most intuitive way possible - whether they are globally distributed or in the same geography.
The platform is changing the way companies like Adidas and Ford carry out their day-to-day design work, helping to increase creativity, productivity, collaboration and compressing time to market. We take a B2C approach to B2B, nurturing a large community of highly engaged design and engineering professionals using the product to redefine their digital design workflow.
The Gravity Sketch platform is accessible across VR, tablet, and web-based applications allowing users to integrate GS seamlessly into their workflow.
Our Culture
We’re a lean but ambitious team of 100+ spread across the globe. We may be geographically spread out, but we’re tied by our mission to radically change how teams communicate ideas spatially and expressively from anywhere!
Our focus is on output and getting the work done, not counting the hours you work. We appreciate that everyone has their own optimum setup, so provide flexibility in terms of when and where you get work done.
Our Values
- Impact
- Ownership
- Team on A Mission
Our values are at the heart of our culture, we encourage everyone to experiment, bring new ideas to the table, and challenge one another in order to arrive at the best solutions for our users.
Trust is another fundamental, which is echoed through autonomy of our work. We rely on each other to be resourceful, make decisions quickly, give honest feedback, ask for help, or do whatever needs to be done in order to make a positive impact on the team, users, or business.
We work hard, and know how to have fun too; with company trips, socials, sports, gaming sessions and more. We welcome you to share your hobbies with the team so we can all try something new!
Role Overview:
The Automotive Design Specialist will work with some of the top automotive and Industrial Design brands in the world to develop a training methodology that allows them to achieve value quickly and ultimately bring Gravity Sketch into their professional workflow. You will work closely with the users and management where you will be able to get a deep understanding of their workflows and how Gravity Sketch could bring an innovative approach to design challenges.
This role is crucial to achieving our vision of disrupting the design process in a positive way, and you will be part of the early team who builds out this proposition from the ground up. This person will be expected to be onsite with clients in Detroit a multiple times a quarter.
Responsibilities:
- Customer consulting, training and engagement
- Dig in deep with customers to understand their current workflow, how Gravity Sketch can help, the different users’ needs and what type of support will be needed
- Use your expertise to own the creation and execution of the methodology and curriculum for how to best onboard and support our customers throughout their journeys
- Own customer engagements: you will be the driver of driving users success depending on what is needed from the customer
- Identify and organise the resources needed to support our customers depending on where they are in their journey
- Monitor and manage success metrics to identify where customers are succeeding and where there are areas of opportunities
- Project management
- Own and manage the engagement with the customer when brought in to support for specific areas (workshop, onboarding, training etc.)
- Communicate major milestones and updates from customers to Gravity Sketch’s management team on a regular basis
- Work closely with multiple cross-functional teams, predominantly across the marketing and sales teams, by providing invaluable insight into the customer’s needs and challenges, helping influence and guide internal product road-maps, projects, product and services communications
- Self-driven learning
- Research and deeply understand Gravity Sketch and other software used in the design workflow - their use cases, designer pain points, value propositions.
- Become proficient in our customer’s design workflows (Footwear and Automotive to start) and how Gravity Sketch can provide value to those workflows.
Requirements:
- Experience using Gravity Sketch is an absolute must
- Experience working with software in the automotive design workflow (CAD, Illustrator, Photoshop, etc.)
- Organisation: Excellent structure and organisation, with strong attention to detail.
- Self-driven: Able to hit the ground running and execute quickly once we have aligned on a plan. Self-driven to learn, to set targets, and able to work under limited supervision.
- Passion and curiosity: Avid interest in VR, design and understanding how different products are made, curious personality and enjoys digging deep to understand and solve a problem
- Grit: Positive attitude, and strong team working skills and hungry for success, not afraid to roll up sleeves and help out wherever needed
- People-oriented: Excellent communicator - both written and verbal in English, Great listening and relationship building skill
Benefits:
- Unlimited holiday
- Flexible working
- £1,000 personal budget per year for professional development
- £50/ month personal well-being budget
- Private healthcare
- Enhanced parental leave policy (maternity and paternity)
- Socials and a biannual global meet up
- Cyclescheme & Techscheme
- Team lunch Wednesdays
- Chance to work at a fast-growing start-up changing how the products of the future are designed
- Real work ownership - you drive your own initiatives
- Chance to work with some of the world’s leading design companies
- Unparalleled learning, if you’re up for the challenge!
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