Entrata is looking for a Utility Billing Specialist to join our ResidentUtility team. This position will provide utility billing services to a portfolio of multifamily housing clients. Clients choose Entrata to manage their community utility bills and generate individual resident invoices in a timely and accurate manner. A successful Utility Billing Specialist will maintain our high standards for timeliness and accuracy while calculating and creating utility bills for a large number of apartment communities. We’re looking for people who are detail-oriented, extremely organized, take responsibility for their work, and are always striving for continuous improvement.

• We are currently hiring in the following states for this position: Utah, Idaho, Wyoming, and Texas.*
  
  

Responsibilities

• Oversee a portfolio of clients, managing timeliness and accuracy of utility bill receipt, processing, and distribution
• Accountable for accurate and timely monthly resident billing
• Ensure proper procedures and follow-ups are executed, according to SOP’s
• Coordinate with UEM team members to ensure timely receipt of monthly utility bills
• Coordinate with Utility Service Managers to ensure billing is completed in accordance with the needs of the client
• Provide customer support for residents with questions about utility charges
• Partner with other team members on projects and audits related to the success of the ResidentUtility service
• Assist team members, as needed, to fulfill their job duties
• Meet department metrics and KPI’s
  
  

Minimum Qualifications

• Excellent communication skills – both verbal and written
• Quick learner with the ability to adapt to a dynamic environment
• Basic computer skills and experience with Office products, specifically Microsoft Excel
• Ability to deliver quality results with strict deadlines
• Excellent problem-solving skills and attention to detail
• Self-motivated with or without supervision; a healthy desire to constantly succeed
• Organizational skills needed to balance workload to achieve optimal results
• Ability to work well with others in a team setting
  
  

Preferred Qualifications

• Property Management experience
• Utility experience
  
  

Benefits

• Medical, Dental, and Vision Benefits
• 401K with Matching
• Life Insurance
• Flexible Spending Account
• Short-term and Long-term Disability
  
  

Entrata has been setting the standard for property management technology for nearly 20 years and continues to lead innovation in an industry that provides housing to tens of thousands of apartment communities around the world. People who come to work at Entrata are forward-thinking, hard workers who come together to collaborate and have a good time.

But members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Teamwork and Collaboration.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.

It’s a great place to work! Will you join us?

Note From The Remote JobHunters:

• When you apply, be sure to mention that you heard about this position from The Remote JobHunters!
• Looking for more entry-level remote positions? If so, be sure to join The Remote JobHunters Facebook group, Subreddit, and subscribe to our weekly newsletter!