Job Summary

The Payroll & Benefits Specialist contributes to the efficient and effective delivery of the EMEA Payroll operations and employee benefits service. Provide administrative support to employees, managers, and executives through efficient, scalable, and high-quality operational systems and processes. Offers superb customer service by exemplifying: Accountability, Integrity, Performance, Respect, Service, and Teamwork.

Job Description

• Collation and submission of payroll data to outsourced payroll providers across mainland Europe using ADP Streamline
• Support payroll system and process changes as required
• Payroll processing which includes loading SAP HR data feeds, commission and other remuneration loads, timecard data, status change reviews, and all SOX compliance requirements as outlined in respective process controls
• Processing for new hires, terminations, and special payments associated with any severance or other payments. Responds to general payroll queries efficiently and effectively in line with SLA
• Supports delivery of European year-end reporting
• Maintain good business relationships with outsourced payroll provider ADP
• Maintain good internal working relationships with Finance, Treasury, HR and wider business partners
• Maintain well-organized payroll records and files
• Processing invoices related to employee compensation
• Support validation of data inputs and approve payroll submissions from outsourced providers to ensure no omissions and errors
• Support delivery of money movements to ADP to settle payroll liabilities
• Meet monthly payroll timetable
• Deal with ad hoc requests such as severance, data gathering, analysis and other specific departmental requests as they arise
• Administration of regular benefits enrolment, membership updates and leavers; maintain data records in internal systems and online supplier portals
• Administration of the Choices flexible benefits platform
• Resolution of benefits issues as required, for example systematic issues with a benefit or a mismatch of benefit provision with contractual entitlement. Individual benefit queries are addressed in the first instance to the HR Delivery Service team but this role will assist in resolving some of these.
• Work with the Global Benefits lead and the global benefits broker on changes as required.

Minimum Requirements

• Relevant related work experience
• Demonstrable experience and ability to deliver high-quality Payroll administration service
• Experience of managing international benefits operations (EMEA)
• Experience in supporting pension schemes
• Ability to effectively lead, support, guide and motivate the team on a day-to-day basis
• Ability to effectively share and pass on knowledge via various learning methodologies (one-to-one/team training/ written guides etc.)
• Ability to work with Payroll Leaders to implement changes to systems, processes and documentation
• Ability to contribute to the development and improvement of systems, processes and knowledge bases
• Understanding of pensions and benefits administration in the EMEA region
• Experience working with large database software programs performing data entry or processing standardized forms
• Experience investigating and resolving customer problems and concerns

Preferred Requirements

• Understanding and awareness of the variety of payroll legislation across EMEA. Able to operate and advise in a complex environment.
• Experience working with a payroll provider, preferably ADP
• Working knowledge of SAP
• Strong working knowledge of personal computers and related software (i.e., Microsoft Work, Microsoft Excel)
• Strong communication skills and ability to multi-task and meet deadlines
• Detail and numbers-oriented

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