About innRoad

innRoad is a Software-as-a-Service (SaaS) company providing thousands of hospitality clients worldwide with best-in-class Property Management, Rate Management, Channel Management and Guest Conversion solutions focused on growing their business.

At innRoad, we embrace and encourage diversity, flexibility, and connectivity between coworkers at all levels. We value the perspectives, needs and contributions of all individuals in our workplace.

The Opportunity

innRoad is searching for a highly motivated and detail-oriented Account Coordinator to join our team. Success in this role will help innRoad continue to service clients in our core markets!

A Day in the Life of an Account Coordinator at innRoad:

• Provide necessary support to the Administrative Team
• Maintain client facing documents
• Gain and maintain in-depth knowledge of industry and client’s business
• Responsible for client communications, addendums, billing updates, and compliance with client deliverables
• Act as the liaison between the customer and all other departments as required
• Conduct regular customer touchpoints
• Responsible for all other duties assigned as needed

Qualifications

• 0-2 years’ experience in an administrative role
• Proficiency in Microsoft Office suite

Characteristics of a Successful Account Coordinator:

• A process-oriented problem solver with excellent organizational skills
• Thrives in a multitasking environment and can adjust priorities on the fly
• Excellent communication and phone skills
• Self-starter with a commitment to providing the highest level of service
• Empathetic: You can build and own relationships
• Strong ability to work in a team environment and deliver superior service with a high degree of accuracy

Why You Should Apply Now

• Remote work opportunity
• Open door policy with management
• innRoad offers a comprehensive benefits package including health, vision, dental, healthcare FSA, dependent care FSA, 401K Match, generous PTO, and observed holidays. We have a culture built on collaborative teamwork, respect, transparency, can-do attitudes and professional growth.

Estimated Salary Range: $35,000-$45,000

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