Job Description

Our mission is to redefine the home experience with tech and services to create a smarter, greener, safer home that saves our customers money every month.

Summary

The SOC Analyst works within the Security Operations Center (SOC) to monitor security systems and utilize tools to promote the security of company assets. This analyst will assist in the administration of security tools, and monitor security measures for the protection of computer networks and information. Additionally, they will ensure appropriate security controls are in place that will safeguard digital files and vital electronic infrastructure, while responding and investigating security alerts.

Primary Responsibilities

• Monitoring, analyzing, and interpreting security/system logs for events, operational irregularities, and potential incidents and escalating issues as appropriate
• Administration and operational support of security monitoring and management systems
• Utilizing, tuning, and administering security tools such as anti-virus, endpoint protection, SIEM, and other essential security solutions
• Monitoring sensitive data on the network to ensure proper security controls are utilized to protect such data
• Monitoring network traffic and responding to security alerts
• Using security dashboards to detect anomalous activities
• Monitoring threat/vulnerability landscape and security advisories
• Performs periodic internal/external vulnerability scans on inventory of corporate assets to evaluate the security configuration of systems
• Recommend appropriate measures to remediate vulnerabilities such as patching
• Use threat hunting security tools and intelligence information to identify and remediate potential security threats
• Research and remain aware of new and emerging threats to ensure newly discovered vulnerabilities are addressed
• May assist Incident Response team member when the incident response team is active. Incident response tasks may include identification, log and event collection and analysis, communication support, and evidence handling
• Monitor email for alerts and requests to the SOC
• Assist in performing network audits, security reviews, system control mapping, process documentation, control testing, deficiency remediation, gap analysis/assessments, and audit preparation
• Assist in documenting Standard Operating Procedures and System Configuration Standards

Required Skills

• Excellent written and verbal communication skills; must be able to articulate complex technology concepts to a broad range of staff
• Able to read and follow standard operating procedures
• Exceptional analytical and problem-solving skills
• Functional understanding of IT infrastructure, information security, and compliance controls
• Solid understanding of information technology and information security including firewalls, IDS/IPS, VPN’s, security event monitoring, and other security systems with an emphasis on control implementation and risk management
• Knowledge of relevant equipment, policies, procedures, to promote effective local, state, or national security operations for the protection of people, data, property, and institutions
• Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to solve technical problems
• Can describe the role of computer system components including domain controllers, DNS servers, DHCP, Kerberos and NTP
• Basic understanding of Cloud environments of IAAS, PAAS and SAAS
• Skills to determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes
• Ability to explain network OSI model and the role of relevant network devices including
• Can explain the roles of ports and their services
• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events)
• Ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material
• Create and manage service tickets to resolution
• Can adapt to conflicting priorities

Required Education/Experience

• 1-2 years of related work experience in IT Security
• Comfortable with multiple, current operating environments
• Hands-on experience with various security tools, including SIEMs, Vulnerability Scanners, Threat Intel tools, EDR/AV

Preferred Education/Experience

• Security+, CompTIA A+, MTA, or Vendor certifications for firewalls, network devices, operating systems, or other recognized security certification is preferred
• Formal education or degree in Cyber Security, Computer Science or related field with industry certifications or equivalent

Learn about the Vivint Culture and why it’s a great place to grow your career!

Here are some highlighted perks you should ask us about:

• Free daily lunch and drinks on site
• Paid holidays and flexible paid time away
• Employee/Friends/Family Discounts
• Onsite health clinic, gym, gaming tables
• Medical/dental/vision/life coverage & 24/7 Medical Hotline
• 401(k) + Employer Match
• Employee Resource Groups

Working Conditions

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Safety

Vivint enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public. Employee must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues.

If you are an active Vivint employee, please apply through Workday by searching "Find Jobs".

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