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Over 20 years ago, Stride was founded to provide personalized learning — powered by technology. We reached students where they were in their own journeys. We knocked down their barriers to great education. And we gave every learner equal opportunity to succeed — however they defined success. Stride innovated the learning experience with online and blended learning that prepared them for their lives ahead.

Stride is a community of passionate leaders. Whether teachers, engineers, curriculum writers, or financial managers — whatever your expertise or role, we all work to empower futures through learning. And changing the trajectory of learning itself is one of our greatest missions. Join us in developing more effective ways to learn and helping learners build the skills and confidence they need to make their way forward in life.

The Related Services Operations at Stride (RESOS) Related Services Specialist is responsible for assisting and supporting the RESOS team, school administration, teachers, staff, and/or service providers at the assigned school(s) regarding any therapy or related services (RS) provided to students through an Individualized Education Plan or 504 Plan. The Related Services Specialist is responsible for adhering to federal and state procedures, timelines, and all required reporting regarding the acquisition and provision of these services to students.

ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• Utilize the Related Service Manager (RSM) to ensure prompt and accurate delivery of RS
• Track receipt of records for newly enrolled students, identify needed RS, and ensure their entry in the database
• Ensure appropriate placement of all students requiring some form of RS in an expedited time frame (less than 4 days) with a provider online or within 30 miles of the student’s home
• Ensure proper documentation is received including progress reports, evaluations, and IEP documentation
• Maintain tracking tools for students receiving RS
• Monitor school level data within the available database(s) of all RS, invoices, and student information
• Assist with the development of a statewide network of providers within the private and public (hospitals, universities, schools, etc.) sector
• Assist in the drafting of contracts with service providers and their entry into the database as appropriate
• Ensure existing contracts are compliant (current licensure, documentation)
• Maintain current and accurate database of RS providers
• Follow all RS policies and procedures
• Ensure IEP requirements for related service goals and services are met
• Implement Internal Policies and Procedures – RS Guide
• Document all work according to RESOS and school guidelines within RSM, Trello and/or other systems
• Support the school administration and RESOS team on the implementation of the RS program
• Create and distribute assigned reports to teachers, staff, and other school personnel as assigned
• Assist with the training of the school personnel (including teachers) on all applicable related RS, such as but not limited to the RSM
• Directly support and work with the Operations Manager, Accounts Payable Team and the Academic Administrator of Special Programs on verification, approval, and processing for payment of all related service invoices
• Work with providers/schools in a professional and prompt manner
• Other related duties as assigned by his/her supervisor

Supervisory Responsibilities: This position has no formal supervisory responsibilities.

Minimum Required Qualifications

• High school diploma or equivalent AND
• One (1) year of experience working with related services or related field OR
• An equivalent combination of education and experience

Certificates and Licenses: None required.

Other Required Qualifications

• Ability to problem solve independently and have a high level of organization
• Ability to embrace and adapt to change
• Ability to work independently
• Ability to maintain a professional home office without distraction during work day
• Ability to manage resources well (including tools, time, and task prioritization)
• Ability to rapidly learn and adapt to new technologies and online platforms
• Strong communication, organization, and interpersonal skills
• Microsoft Office (Outlook, Word, Excel, PowerPoint, etc.); Web proficiency;
• Ability to pass required background check

Desired Qualifications

• Experience working with public or charter schools
• Experience working with special education and/or RS
• Experience with Medicaid billing desired

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This position is virtual and open to residents of the 50 states, D.C.

Compensation & Benefits: Stride, Inc. considers a person’s education, experience, and qualifications, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee’s salary level. Salaries will differ based on these factors, the position’s level and expected contribution, and the employee’s benefits elections. Offers will typically be in the bottom half of the range.

• We anticipate the salary range to be $35,000 - $37,000. Eligible employees may receive a bonus. This salary is not guaranteed, as an individual’s compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.

The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.

Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.

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