About LGCY Power

LGCY Power is seeking highly motivated industry specialists to join our growing team of elite solar professionals. We are seeking individuals that are ready to help us deliver on our mission: to provide an extraordinary customer experience while becoming the best version of ourselves and helping others to do the same. LGCY is one of the fastest growing residential solar providers in the nation since 2014 and has been recognized as “Best Places to Work” by Glassdoor.

Position Description

As an Onboarding Specialist you will ensure that new employees and contractors complete the required onboarding steps. Throughout the onboarding process the Onboarding Specialist will work with hiring managers and new hires to provide an exciting and pleasurable new hire experience. This is a hybrid opportunity where in-office is required up to twice per week in Lehi, Utah.

Responsibilities

• Conduct the Welcome Call for homeowners in a positive and welcoming manner
• Setup new Sales Representative accounts
• Reactive/deactivate accounts
• Troubleshoot SunRun tools (i.e., Partner Portal, Hockey, BrightPath, SoftCredit)
• Make and send out ID / Comcast Badge
• Manage monthly deactivation report
• Troubleshoot logins for accounts
• All other duties as assigned

What We Offer

• Competitive compensation with bonus potential
• Generous 401(k) option with employer match
• 8 paid holidays
• Attractive benefits package including medical, dental, and vision coverage
• Opportunity for career development and advancement with a rapidly growing company
• High-energy, fun, and friendly culture
• Flexible PTO

Minimum Qualifications

• Highschool diploma or equivalent
• Ability to work M-F from 8 AM to 4 PM, and Saturdays 9 AM to 3 PM
• Basic knowledge of Microsoft Office (i.e., Outlook, Word, Excel)
• Ability to communicate effectively
• Ability to learn and adept quickly
• Collaborate with various departments and individuals
• Skill in dealing with stressful situations
• Ability to multi-task and prioritize
• Prior customer service experience
• Spanish speaking is highly preferred

LGCY Power is an Equal Opportunity Employer committed to diversity in the workplace. Consistent with that goal, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, gender identity or any other category protected by applicable federal, state, or local laws.

LGCY Power uses the E-Verify employment verification program.

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